Comments on: DHL SUCKS! Don’t EVER Use Their Service!

By: Sam

Sam — Tue, 18 May 2010 01:27:47 +0000

I just got off the phone talking to the retarded souls at DHL, the wrld wide express jokers.
For three days I have being chasing one of my 2-Day overnight parcels consisting items uregnt required by one of my business customers. Instead of delivering the item the Driver has updated the tracking system with the following info; Delivery attempted; recepient refused. or More address info needed. After getting the More Address info needed msg from the tracking system my assiatnt contacted DHL and gave even the mobile number to call on if the driver has any issues. And guess what?. No delivery. Instead the tracking system is updated with more garbage and lies. So now it is clear, IF YOU ARE BUSINESS OR HOME NEVER USE DHL. EVER. As a business I should be able to trsut the tracking system. But it is tracking system filled with lies.

By: rt

rt — Fri, 23 Apr 2010 20:16:14 +0000

i took the day of to wait on a dhl delivery today.(next day delivery)3pm it never came so i called and was told a man (employed by them)had it in his car and was not working again until monday (this is friday)so much for next day delivery!NEVER USE DHL, HORRIBLE PEOPLE ON PHONES AS WELL I’VE BEEN ON 11 TIMES!

By: alisa

alisa — Sun, 28 Dec 2008 22:19:03 +0000

Absolutely do not use DHL. My family paid to express my computer from Miami on Monday so that it would arrive in Houston on Wednesday Christmas eve. My package did not arrive. There was no one at customer service to answer my call until Friday. The customer service service rep admitted that my package was supposed to arrive Wednesday but would not arrive until Monday. Not sure what the point of having express two day service if you aren’t going to deliver until a week later. Hopefully I will get my package tomorrow as it is a Mac computer and I worry that it might get stolen. My dad should have known better than to use DHL( aka Delivery Hasn’t Left).

By: ll duncan

ll duncan — Thu, 30 Oct 2008 13:40:26 +0000

I ordered 15 lbs. of meat. It was to be overnighted. It made it from to the airport and on to the delivery van but then it disappeared. I called them and they said they lost it. This is day four. I hope the driver enjoys his damn steaks. DHL SUCKS!!!! The company I do business with won’t ship anything but DHL so I guess I ‘ll find another company that doesn’t ship DHL.
I know why DHL stands for Day and aHalf Late now.

By: Val

Val — Tue, 14 Oct 2008 10:21:29 +0000

Never ever used this service!!! I don’t want to listen about this brand forever!!!

They do not respect & do not respond to clients!!! They do not know the word “responsibility”!!!

I WILL NEVER EVER USE DHL AGAIN EVER

http://www.dhl.com.hk/publish/hk/en/eshipping/track.high.html?pageToInclude=RESULTS&AWB=2083637846&type=fasttrack

By: Devontesexxy

Devontesexxy — Wed, 10 Sep 2008 23:45:43 +0000

At least they’re delivering to NYC. If you live in boston, you can watch the internet tracker get the package to boston, where it just sits in some warehouse and never goes ‘out for delivery.’ Then, when you call the company and complain, they send a new package via UPS or USPS (they seem to actually have delivery drivers) and the DHL package gets sent back to the store. Three times this has happened to me. – three different stores. i don’t get it, i really don’t. Now i’ve got to check whenever i order something to make sure they aren’t sending it DHL

By: matt

matt — Thu, 28 Aug 2008 01:40:59 +0000

DHL is horrendous. Had a very important package sent “next day” through DHL. 3 days later and it’s still not here. They claim it was “hot ticketed” for absolute delivery, yet they tell me it went out on the truck 2 days in a row and no delivery attempts were even made. It keeps going to back to the distribution center 5 mins from my house, but I can’t go pick it up!

Then they put you on hold and let you listen to the “money back guarantee” speech over and over